Store Policies
Sometimes this stuff gets a little overwhelming. We've done our best to keep this page as informative and helpful as possible. Please see below for more information about our policies.
Quality
We start and end with quality. We want everyone that tries a cup of Grounds freshly roasted coffee to absolutely love it. We source a variety of offerings, inspect, weigh, roast, allow time for off-gassing, weigh again, bag, seal, and ship. We only hope that you love our coffee is much as we do!
Privacy & Terms
Privacy Policy
Effective Date: 2/23/25
1. Introduction
Grounds Coffee Bar, LLC ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our online store.
2. Information We Collect
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Personal Identifiable Information (PII): Name, email, phone number, shipping/billing address, payment details.
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Non-Personal Information: IP address, browser type, referring pages, usage patterns.
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Cookies and Tracking Technologies: To enhance user experience and for marketing purposes.
3. How We Use Your Information
We use the collected information to:
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Process orders and payments
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Improve our website and services
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Send marketing communications (with your consent)
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Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share it with:
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Payment processors and shipping partners
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Service providers for analytics and marketing
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Law enforcement when required by law
5. Data Security
We implement security measures to protect your information but cannot guarantee absolute security. Please take necessary precautions when sharing personal data online.
6. Your Rights
You have the right to access, correct, or delete your data. Contact us at info@groundscb.com to exercise your rights.
7. Changes to This Policy
We may update this policy periodically. The updated version will be posted on our website with the revised date.
8. Contact Us
For questions, contact us at info@groundscb.com
Terms and Conditions
Effective Date: 2/23/25
1. Acceptance of Terms
By accessing our website and making a purchase, you agree to these Terms and Conditions. If you do not agree, please do not buy our products or use our services.
2. Orders and Payment
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All orders are subject to availability.
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Prices are listed in USD and subject to change.
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We accept major credit cards, PayPal, and other approved payment methods.
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Orders are not confirmed until payment is received.
3. Shipping and Delivery
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We ship within the continental United States and other applicable regions.
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Delivery times vary based on location and carrier.
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We are not responsible for delays beyond our control.
4. Returns and Refunds
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We are unable to accept returns
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Please contact us at info@groundscb.com with additional questions
5. User Conduct
You agree not to:
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Use our website for unlawful activities
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Misrepresent your identity
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Interfere with the operation of our website
6. Intellectual Property
All content, including logos, images, and text, is owned by Grounds Coffee Bar, LLC and protected by copyright laws.
7. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
8. Governing Law
These terms are governed by the laws of the State of Illinois.
9. Changes to These Terms
We reserve the right to modify these Terms and Conditions. Continued use of our services constitutes acceptance of the revised terms.
10. Contact Information
For questions, contact us at info@groundscb.com
Wholesale Inquiries
We love that you love coffee! If you are interested in wholesale opportunities, please drop us a line at info@groundscb.com and tell us more about what you have in mind.
Payment Methods
We accept all major credit and debit cards.